Right choice for New Car Service
Christmas trading hours: Mortdale Automotive Services will be closed from December 22 and is re-opening on January 14. Schedule your car service online to ensure trouble free motoring during holiday season!
It is a fact that you have the right to decide where your vehicle is serviced, maintained and repaired, at competitive prices
Looking forward to the potential bargains available in the end of year car sales or want to prepare for the holidays by getting your new car serviced? Here is some sound advice from Mortdale Automotive Services in Mortdale.
The acquisition of a new car is one of the most sizable investments people generally make, so you need to find a way to ensure its proper upkeep. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
It is a fact that you have the right to decide who should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Car dealers are not able to force you to get the car serviced by the dealership you got it from for service or repairs. Provided the work is carried out to the manfufacturers specifications by a properly qualified person and uses respectable quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Mortdale Automotive Services mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Mortdale Automotive Services mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Mortdale Automotive Services will also only ever use fluids and lubricants that meet the specifications of the vehicle manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the differences between manufacturer, statutory and express warranties to help you make the right decisions when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be outweighed by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be on guard for new car dealers who try to push the inclusion of “express” or “extended” warranties, often for free, when purchasing your new car. Normally these ‘supplemental’ warranties may include quite specific restrictions or provisions, and often can seem very confusing. Many times these warranties provide no significant additional benefits not already covered by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the car.
Such warranties are very unlikely to call to your notice the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes the distance you may need to travel to get your car serviced or greater waiting times due to fewer available service locations or mechanics.
Trading Hours: Open Monday to Friday 7:30AM to 6:00PM and Saturdays by appointment.